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CONTACT US
Is there anything we can help you with?
Please review our Shipping and Return Policy if you cannot find an answer for your inquiry, there are two (2) ways to contact us:
Navigate to the Orange Help Button located at the bottom right of our website:
1 – Complete and submit the support form below. Please select the most appropriate "Type" for your inquiry; it will help our customer support representatives process your case most efficiently.
2 – Please submit ONE (1) support form submission per order number, do not submit multiple forms for the same concern/order#. Additional forms will not be processed and closed automatically. Cases will refer back to the first ticket opened.
3 – Under normal circumstances are team will reply to you within 24-48 hours.
Please submit a question through our ticket system:
• We can assist you Monday – Friday from 8:00 AM to 5:00 PM (Pacific Standard Time).
• Our staff does take lunch during the hours of 12:00 PM to 1:00 PM (Pacific Standard Time). Our message system will answer any phone calls made during this time.
• We are closed during major holidays.
• To ensure that your ticket is directed to the correct department, we highly recommend using the appropriate contact form below. We will get back to you as soon as possible.
FOR ONLY ORDER CANCELLATION OR ADDRESS CHANGE, PLEASE EMAIL [email protected] WITH YOUR ORDER NUMBER AND REQUEST. ALL OTHER INQUIRIES NOT RELATED TO ORDER CANCELLATION OR ADDRESS CHANGE WILL BE DELETED IF SENT TO [email protected] EMAIL ADDRESS.